Composio - Issues with Gmail triggers – Incident details

All systems operational

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Issues with Gmail triggers

ResolvedDegraded performance13 hours 7 minutes

Affected

Triggers

Degraded performance from 4:48 AM to 5:52 PM, Operational from 5:52 PM to 5:55 PM

Triggers V2

Degraded performance from 4:48 AM to 5:52 PM, Operational from 5:52 PM to 5:55 PM

Triggers V1

Degraded performance from 4:48 AM to 5:52 PM, Operational from 5:52 PM to 5:55 PM

  • ResolvedUTC

    This incident has been resolved.

    Root cause: a change we had already reverted was re-introduced by an automated sync, re-causing yesterday's regression in the new-email polling logic. We're adding checks to prevent recurrence, and we're sorry for the disruption.

  • MonitoringUTC

    We've reverted the change and webhook delivery has resumed. We're actively monitoring to confirm full recovery.

  • IdentifiedUTC

    We've identified the cause. A fix we reverted yesterday was unintentionally re-applied to production during a routine code sync, which re-introduced the same regression in our new-email polling filter. Impact is limited to GMAIL_NEW_GMAIL_MESSAGE triggers configured without an explicit Gmail label. Less than 2% of overall GMAIL_NEW_GMAIL_MESSAGE triggers are affected. We are rolling back the change now.

  • InvestigatingUTC

    We're investigating reports that the GMAIL_NEW_GMAIL_MESSAGE trigger has stopped delivering webhooks for a subset of accounts.